Slack users across Russia woke up today to find they no longer have access to their accounts and data.
As action report, account lockouts were carried out without any warning as Slack complies with international sanctions. Slack’s parent company, Salesforce, started out of Russia last week, which means Russian organizations should see this move happen if they use the team’s messaging app.
Those who do not lose access to their internal communications via the platform, but also any data stored in the Slack ecosystem. A statement from Slack explained, “Slack is required to take action to comply with sanctions regulations in the US and other countries in which we operate, including in some circumstances suspending accounts without prior notice, as mandated by law.”
Regarding the ongoing support in the country, Slack said, “We are in touch with affected customers regarding the impact this action has on their account status, where permitted by law.” No accounts or data are deleted, but access to them will remain blocked until sanctions are lifted and Salesforce updates its policies regarding operations in Russia. It could be months or even years from now.